With a proven track record of producing exceptional results, Internet Sales Coach aims to improve internet close rates at your dealership. This out-of-the-box, ready-to-implement solution has been successfully utilized by all tiers of the automotive industry, from single dealers to regional groups to OEMs.
Unlock and harness your team’s latent abilities. With our training sessions, your salespeople become equipped with the tools, advanced skills and essential insights to thrive in any competitive market or region.
With a minimum of 20 years in the automotive retail space, our coaches are the highest caliber training specialists in the industry. They understand what’s required to squeeze every drop of potential out of your sales team.
Do you know what your customers really want? We do. Take advantage of our expertise to dissect and decipher the lead beyond the lead, and you’ll begin making customers for life.
We don’t just train salespeople; we also teach BDC managers to become effective coaches themselves. Significantly increase your team’s ability to close sales by taking a deep dive into your operations – all led by one of our coaches, of course.
Your dedicated coach pulls the most intriguing data from your CRM and delivers a personalized video straight to your inbox. These videos cover a wide range of topics, including:
- Reporting Issues
- Mystery Shop Scores
- Misfired Processes
- Review Sales Calls
- Examples of Mishandled Leads
- Celebrating Successes
This evaluation can help you identify opportunities and gauge improvement. Your coach will analyze the responses your team gives to a mystery shop inquiry (via phone call, email, text and online chat) and provide an honest critique and ideas to help your team follow up with leads more effectively.
While in your CRM, your training coach will listen to noteworthy sales calls, both negative and positive, and compare them to predefined standards. You’ll then receive a scorecard and list of recommendations for improvement.
To ensure progress amongst your sales, service and finance teams, we’ll conduct “level-set” group calls to discuss team challenges, highlight significant wins and losses, and brainstorm new ideas and best practices.
Launch your new hires to digital sales mastery. Our intensive, interactive and engaging training session teaches fundamental elements of BDC and internet sales, ultimately allowing your team to get up to speed quickly. As a digital marketing agency, we’re able to develop and format Internet Sales Workshops for both in-person or virtual participants.
Dealers who have been on our video-based coaching program for 6+ months see these results: